Meghan Offtermatt has worked in the service industry for 15 years, 12 of those years in New York City. Although she has worked as a manager, host, delivery worker, server and bartender, Meghan has spent the pandemic working as a manager and bartender at her long-time service industry job. She has worked at the same restaurant for 8 years because of their ethical treatment of employees before and during the pandemic. She is currently studying at Columbia’s Graduate School of Journalism, where she is pursuing audio journalism with a focus on climate, energy and the environment. She is also the host of How to Save the World Podcast. She loves the service industry and wants to help it evolve to make it equitable for service industry workers.